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Tips of Choosing the Best Free Conference Call Services

Sometimes, you need to convene a meeting apart from the planned ones. This could be because it is an emergency meeting and people are far away. Also, it could be that the people who are supposed to attend are coming from very far that physical presence is almost impossible. This is why you require a communication channel that will enable the meeting even if the attendants aren’t present physically. Here are the tips of choosing the right conference call services.

You should consider the type of communication services that that particular operator is offering. You need to make a decision between operator-assisted and reservation-less conference call services. Since reservation-less conference call services are free, one can enjoy them any time of the day and on any day of the week. Planned calls can as well be handled without reservation, provided the calls were scheduled before. Unplanned meetings are also considered in such a setting. When it comes to operator-assisted conference calls, the operator will deploy an expert who will handle the communication before, after, and during the conference call meeting.

You are also supposed to look at the business tools which you will be relying on during the conference. Once you do this, you should then make a decision if you wish your tools to be incorporated into the new system for effective communication. If that’s true, then you must look for a conference call service which is compatible with your business tools and systems. All hardware, software, and extensions available must be compatible to all your systems that you will be using in communicating. You can then look at the features that are available to facilitate the communication throughout the call conference. You need to check if features such as screen sharing, call recording, and group messaging are provided for. The type of plan you choose to use in the conference meetings will determine the features that you will get to enjoy.

Lastly, you need to check whether the system supports mobile phone owners to join different conference call meetings. If your staff are always on the move, mobile apps will be necessary because they cannot carry the whole system wherever they go. Most conference call systems allow users to hold and join conferences via smartphones and tablets. This is a very crucial component that has to be supported by whatever system you choose to have in your company. You should also look at the type of customer support services provided by the operator. Almost all conference call service providers will only provide you with online services in the normal working hours. Rarely can you find free service providers offering customer support services all day and night.

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